Sunday, October 26, 2014

7.4 Senior QA Specialist

Job Description: The Senior Quality Assurance Specialist is responsible to assure QA process compliance and to drive quality and process improvement within the IT division. He serves as the expert on quality assurance-related matters and assists in producing the quality strategy and establishment of an effective Quality assurance guideline. He will be responsible for conducting Quality Assurance reviews / audits of products, procedures, service, processes and reporting before applying new services into production
Preferred Qualification: Bachelor degree in Quality Assurance or related field from an accredited university with at least 8 years experience in a similar position.
Skills and Abilities: Establish Quality standards and coordinate the implementation of standards and systems within IT to ensure IT Sector consistently delivers quality services, and constantly improves those services to increase overall bank efficiency.
Operational responsibilities and procedural:
Assists the Quality Management Unit Manager in establishing and implementing quality goals, strategies, and processes within the IT Division.
Supervise Quality Assurance reviews, produces audit reports, identifies and recommends potential procedures, and reports on findings.
Supervises and coordinates the Quality Assurance Review (QAR) process which should ensures adherence to each IT department procedure and the overall IT sector approved quality standards, this include creating the periodical schedule, conducting reviews and data queries for each QAR, and finally produces audit reports, which should identify and recommends potential procedures, or corrective action plans.
Conducts Quality Assurance reviews for assigned projects. Recommends areas for improvement to the Quality Management Unit Manager.
Facilitates & Guides various departments in following the defined processes
Participates in process improvement programs; Reviews the Test scenarios and ensure updating to Master scenario Library; Orders/makes/distributes IT staffs recognition awards and other duties as assigned by the Quality Management Unit Manager for superior Quality achievements; Ensures all services meet minimum quality standards.
Collects data, compiles,analyses and distributes monthly statistics reports.

Develop and lead the peers to become highly skilled and performs the assigned jobs effectively and efficiently.

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